CRASH POLICY - In case of a fall
The outer shell is highly resistant. In the event of an impact, it's the inner shell which, by collapsing in on itself, absorbs the impact energy and protects the head.
On the other hand, once a shock has been sustained, the inner shell does not return to its original shape. As it is not safe for riders to continue riding with a damaged helmet after a fall, Samshield offers you its CRASH POLICY:
- 1 year from purchase of helmet = 30% RRP
- 2 years from purchase of helmet = 20% RRP
- 3 years from purchase of helmet = 10% RRP
For consumers
Please contact the retailer where you made your purchase
For retailers
CRASH POLICY - POSm/Rules
Please click here to fill the form : FORM
or download the PDF : HERE
CLAIM POLICY - For any other issue
(manufacturing problem, etc.)
Please click here: FORM
or download the PDF: CRASH & CLAIM POLICY NOTICE WITH FORM